CITY UNIVERSITY LONDON, PROJECT PHOENIX - CASE STUDY

City University London - Project Phoenix

A full case study of the City University London's recovery from extensive fire damage and Thompson and Bryan's key role as loss assessors.

Here is a short extract from the Universities report. A pdf download of the full report foots this page.

"The University appointed Thompson and Bryan as our loss assessors to provide us with experienced and practical insurance advice immediately. Their role was to protect our interests and provide the loss adjusters with the necessary information needed for their preliminary report and general updating of insurers, help us with accommodation options and temporary facilities and much more. Apart from their particular expertise, the loss assessors reduced the burden of meetings on insurance matters, leaving management to undertake other important tasks requiring immediate attention. Our experience was that the demands on our time in this initial period were very heavy and inappropriate decisions could easily have been made under pressure – hence the importance of obtaining professional advice. It was also important to appoint a co-ordinator with a small key support team and channel all major decisions through them."

project_phoenix.pdf (606.64KB)
Case study of City University London Project Phoenix